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About the Clinic

We are located at 35a St. Georges Street, Ipswich, IP1 3NF and our telephone number is: 01473 231972

Please scroll down under the map for further information.

Opening Times


Clinic sessions start at 12 noon and run through to 1pm.  No appointment is necessary, you can just turn up with your pet. The Clinic is available to help those who are in receipt of named benefits and cannot afford private veterinary fees. We are here to help people so that their pets do not suffer. We can help with medications, flea and worm treatments and also can provide help with neutering and first vaccinations for kittens and puppies up to 14 months of age.

** Please Note** If you are breeding for monetary gain or any of your animals have repeated litters, we reserve our right not to see any of your animals and recommend you should attend a private vet. Whilst we are here to ensure animals get the best care possible, we are a charity and valuable funds could be used to help other animals not associated with financial gain.

We do not have surgical facilities or a laboratory and therefore cannot carry out operations, blood tests or x-rays, etc. on site. However, we do work very closely with veterinary practices in Ipswich and the surrounding area and we can provide vouchers to help towards the cost of some treatments.  We cannot assist with the cost of exploratory work (x-rays, blood tests etc.) or routine dental work.

Please note that the following provisions will be in place to ensure we comply with the COVID-Secure requirements and keep our staff and customers safe:

  • We will open the door no earlier than 11.30am, you must have arrived by 1pm in order to see a vet.
  • The telephone is answered from 10.30am to approx. 2pm.
  • We require all clients to wear a face covering when attending the clinic and during your consulatation with the vet, unless medically exempt.
  • Clinic clients will continue to be allowed inside our waiting room, in limited numbers, to ensure we comply with social distancing (only one person per pet).
  • There is further waiting areas outside the Clinic (clients will be seen on a first come, first served basis). Please bear in mind if the weather is bad there is a limited sheltered waiting area.
  • For hygiene purposes there will only be a few chairs provided, if you require seating please notify one of the Clinic staff.
  • Our vet reserves the right to see clients in a specified area outside the Clinic, this is both for the safety of our staff and clients.
  • Pets on long term medications can order repeat prescriptions providing their pet has been seen by the vet within the last 6 months, these can then be collected from the Clinic between 12 – 1pm on Tues and Fri, we will only post out medications for patients who are shielding.
  • If your pet has not seen a vet in the last six months and you need medical treatment you will need to bring your pet to the clinic for a health check and examination
  • Wherever possible we encourage card/contactless payment.

Consultation Fees: Please click here for details of our current fees.

Payments: We accept cash and card payments.

Proof of benefit and identification: Please bring this with you each time you attend with your pet.

Out of hours contact: If you need to contact the Clinic outside of opening hours, please contact the Animal Centre between 9am to 4.30pm on 0300 999 7321 or email or

Please note: we do not have car park facilities available to the public. St Georges Street and other surrounding streets are largely residents’ only parking. The nearest public carpark is in Crown Street.

Our RSPCA Clinic relies on volunteers.  Without them we really would not be able to run the Clinic.  If you are interested in volunteering at the Clinic please visit our Volunteers Page to see if there are any current vacancies. 

We rely on public donations to keep the clinic running. Without this help we just couldn’t keep going and pay the £40,000 it costs to run the Clinic every year. If you would like to donate to help sick and injured animals, please contact the clinic or click here to make an online donation.

Universal Credit (which is replacing Child Tax Credit, Housing Benefit, Income Support, Income Based Job Seeker’s Allowance, Income Related Employment & Support Allowance and Working Tax Credit)

“New Style” Job Seeker’s Allowance (JSA)

“New Style” Employment & Support Allowance (ESA)

 State Pension/ Pension Credit

 Tax Credits

 Housing Benefit

 Council Tax Support

 Severe Disablement Allowance

 Personal Independence Payment

We do issue cat neutering vouchers. All of our cat neutering surgery gets carried out at a separate veterinary practice.

All you will need to contribute is £15 per cat. The RSPCA will fund the remaining cost. You will also receive a free microchip for your cat, which the vet does at the same time as the surgery.

It is our aim for all registered pets to be neutered and microchipped.

We also issue dog neutering vouchers. If you need to have your dog spayed or castrated, you will need to bring your dog to the RSPCA Clinic for a health check first. These health checks are extremely important because the vet needs to assess that your dog is healthy enough to undergo surgery. If the vet is satisfied, we will issue a voucher.

We work with all veterinary practices who accept RSPCA Animal Welfare Clinic Vouchers for spaying and castration of dogs. This means that you can choose which veterinary practice you would like to perform your dog’s spay or castration. We simply write a voucher out to the veterinary practice of your choice. The amount the RSPCA contribute is variable and is bracketed by the dog’s weight and sex.

It is our aim for all registered pets to be neutered and microchipped.

The RSPCA Animal Welfare Clinic currently helps to vaccinate puppies and kittens up to 14 months. You will need to telephone the clinic or email to order your pet’s vaccine. The vet only brings a limited supply and if you just turn up for a vaccine, there is no guarantee that the vet will have enough.   At this time, we are currently only able to help with the first vaccinations for animals up to 14 months, we are not able to provide annual vaccinations.

Kitten Standard Vaccines £22.00

Optional with Leukaemia £40.00

Puppies £27.00

*Prices include two jabs

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