Covid-19 latest news – closure of services

This is the latest news on how Covid-19 is affecting our Branch services

Last updated: 25.03.2020

This information will be updated as and when necessary, and any major changes to our services will be communicated via our social media channels as well.

With limited capacity at this time, we are focusing our resources on the animals in our care.

Martlesham Animal Home:

Our animal rehoming centre at Martlesham is now closed to the public.

We are only taking in animals from the Inspectorate. If you have an emergency situation, please call 0300 1234 999.

We have suspended all rehoming activities.

If you have found injured or unwell wildlife, please call the National RSPCA Control Centre on 0300 1234 999.  We are unable to accept wildlife into the animal centre.

Our vet Clinic:

On advice from our vets, we have closed our clinic at St Georges Street for 12 weeks. This has been a very difficult decision as the well-being of the animals is very important to us. But we cannot risk the health of our staff, the vets, volunteers and our clients.

  • If it is essential for your pet to see a vet (not routine appointments), we have an arrangement with the Barn Vets. To arrange an appointment, please call the Clinic on 01473 231972 on Tuesdays and Fridays between 11am and 1pm, or, outside these hours, the Barn on 01473 743460.
  • We are sorry but we cannot take on any new clients at present. If you are not a Clinic client and have an emergency, please call 01473 231972 during the hours above or the Martlesham Animal Centre on 0300 999 7321 outside these times.
  • If you have ordered medications in the last month, these will be posted out to you by standard post. Insulin not included.
  • For pets on long term medications, you can still order repeat prescriptions by calling the Clinic on 01473 231972 on Tuesdays and Fridays between 11am and 1pm, and these will be posted to you. We will need to have payment in advance for these over the phone.
  • If your pet requires a 6-month routine check for repeat prescriptions, and you feel your pet is stable and doing well, we can extend the 6 month window by 2 months to enable you to continue ordering repeat prescriptions without seeing a vet.

Thank you for your cooperation and understanding.


  • All of our scheduled events and fundraising activities have been cancelled or postponed until further notice, including our Quiz on 24 April, Family Fun Day on 24 May and One Fun Day on 14 June, along with all our supermarket collections for the foreseeable future.

We will provide further information about events scheduled to take place later in the year, as we know more.

Charity Shops

All our charity shops are closed until further notice, including the shop at our animal centre in Martlesham.

If you have donations for us, thank you, but please keep them until the turmoil has passed and our shops are open again.


Financial donations:

We’ve been truly touched by the offers of support we’ve received in these difficult times, to help us make sure our animals remain safe and well.

For those supporters who wish to make a financial donation, and are in a position to do so, that would be the best way to help us right now. We will continue to have our day to day running costs and anticipate increased cost in the coming months. To make a donation online you can do so via our Virgin Money Giving page. If you’d like to offer us long-term financial help, we have our Safe Haven animal pen sponsorship. Any amount you are able to give will make a difference – thank you.

Pets and Covid-19

Can pets catch Coronavirus?

The World Health Organisation (WHO) has already issued advice stating there is no evidence that companion animals such as dogs and cats can be infected with COVID-19. The PDSA has an article on their blog titled: ‘Can pets catch Coronavirus?’ – to read the article in full please click here .There is also a more in depth article on this subject available from Vethelpdirect which can be viewed here.

What about caring for your pet if you’re ill or have to self-isolate?

The National RSPCA have provided information and advice which can be accessed here


Our team:

We are taking the threat posed by Covid-19 extremely seriously. We are making these changes so that we can protect our front-line team as best as we can, in order to continue to look after the animals that need our care.

We have been closely monitoring the ongoing situation and will continue to follow advice from the UK Government. As always, the safety and wellbeing of our staff, volunteers, the public, and the animals in our care, is first and foremost, and we are taking all necessary steps to ensure we are able to protect their health and safety.

We have also implemented the recommendations of Public Health England and will continue to ensure that all our animals are being well cared for at all times. All staff members are being extra diligent in terms of self-care and personal hygiene, and are encouraged to self-isolate and call 111 if they experience symptoms, visit a high risk Category 1 zone, or come into contact with anyone they know or suspect may have the virus.


We are grateful to everyone for their patience and understanding at such a difficult time for us all – please keep an eye on this page for further information. Stay safe everyone.


Store collection tin

Framlingham Co-Op collection cancelled

Because of the situation with the coronavirus, we have taken the decision to cancel our store collection at the Co-Op Framlingham on 27 March. All our other store collections have been postponed for the foreseeable future.

We hope to quickly put in place alternative forms of donation (such as the Donate link here on our website) for anyone wanting to support the animals in our care.

If you have any questions on the store collections or would like to volunteer to collect at future ones, please contact Ian Hendry on 01449 767747 (after 6pm) or via

Thank you all for your support so far this year and, hopefully, it will not be too long before we can get back in the stores again and collect a lot more money for animals in need. In the meantime, please take care of yourselves.

Save the Date: RSPCA Quiz Night Sat 25th April

On Sat 25th April we will be holding our first Fun Quiz Night of the year at St. Michael’s Church Centre, Martlesham Heath and we really hope you can join us!

Still lots of time to organise your teams and get some practice in! Why not come along and have a fun night with friends or family, while raising money for local animals in need.

Please see our Events Page for more!

Save the Date: Family Fun Day Sun 24th May

Whether you come to our Fun Day every year, have never been, or have wanted to come but have had other plans, this year won’t be one to miss!

It’s never too early to pop the date in your diary.  We will have lots of exciting stalls, fun for the kids, good food and drink plus music and some added surprises!

RSPCA Suffolk East and Ipswich Virtual Quizzes!

In conjunction with Virtual Quiz Events for Fundraisers we are hosting 2 online fundraiser quiz events as part of “February Fundraising”.

The online fundraisers mean you are able to support us and play your quizzes from the comfort of your home.  Taking just 15 minutes to play, with cash prizes for 1st, 2nd & 3rd placed quizzers, all while fundraising for our Branch.

To find out more, please click here

We are Recruiting!

We have three great new job opportunities at our Animal Centre in Martlesham and are looking for the following team members:

  1. A part-time Animal Care Assistant to help with our Small Animals
  2. A full-time Animal Care Assistant to help in our Cattery and
  3. A full-time Animal Care Assistant Apprentice (Level 2) to help in our Small Animal Team

For further details and how to apply please go to


 Good luck!


Supermarket Collection Dates 2020

We are always in need of volunteers to help us with our collections – all we ask is 2 hours of your time and friendly dogs are very welcome!  We know that there are a lot of animal loves in Suffolk and we hope some of you will be able to help us raise money for animals in need through our collections.

We have the following collections coming up until the end of June 2020 where we need your help or perhaps you will see us in store, come and say hello and donate a little?

  • Co-Op in Barham on 31st January
  • Tesco at Copdock Interchange on 16th February
  • Co-Op in Framlingham on 27th March
  • Morrisons in Felixstowe on 18th and 19th April
  • Co-Op in Needham Market on 24th April
  • Co-Op in Woodbridge on 8th May
  • Co-Op in Debenham on 29th May
  • Co-Op in Rickinghall on 6th June
  • Co-Op in Felixstowe on 20th June
  • Co-Op in Combs Ford on 26th June

If you would like to help us or to find out more about helping with supermarket collections, please contact:

Ian Hendry on 01449 767747 (after 6pm) or

Collection dates for the remainder of 2020 will be added shortly…

Store collection tin

Super supermarkets – thank you

Thank you to our local Co-op, ASDA, Morrisons, Sainsbury’s, and Tesco supermarkets, along with the SPAR in Felixstowe, for their support during 2019. By allowing us to hold supermarket collections in their stores, we raised a staggering £5,078.84 of much needed funds for our Branch.

This is a vital source of income, and we will be holding further supermarket collections in 2020. Details can be found on our website or at the back of our newsletter, coming out at the end of January.

We couldn’t do this without the unstinting help of volunteers who collect on the day. If you would like to help at any of our supermarket collections, please contact Ian Hendry on 01449 767747 (after 6pm) or via

Christmas cheer at Holbrook

Our Christmas Fair on Saturday (9 November) raised a magnificent £987.65 to help with our animal welfare work.

Many thanks to all our wonderful volunteers who made the event possible, including Sue and her crew who ran the refreshments and made some awesome cakes and sausage rolls. Thanks also to Jean, Geoffrey, John and Yvonne, Lorna, Jan, Mary and Stephen for their help on the day. Our thanks also to everyone who donated raffle and tombola prizes and who helped publicise the event.

There was a festive range of craft and food stalls, including organic dog treats, Tropic toiletries, delicious homemade jams, gluten and dairy-free cakes and pastries plus Christmas gifts including bags and bunting, fairy jars and crystal angels.

Many thanks to all the stallholders and to everyone who came to support the Branch and our animals.

We are always looking out for more people to help at events and collections, so if you’ve been thinking of volunteering, please take a look at the volunteers section.