Branch News

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January 2022

Branch Update!

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Exciting news! We have been working behind the scenes for over two years on the potential of merging our RSPCA branch with the West Suffolk Branch of the RSPCA and we are delighted to announce that the merger has been approved by the national RSPCA Board! The new, combined Branch will be called RSPCA Suffolk Central to reflect our expanded area.

There will be a period of transition as we weave together the two branches. We believe this merger will create a financially stable Branch which will be stronger together, facing future challenges and putting animals first.

We’re super excited to make a difference to even more animals and their owners across a larger area, and thank you for joining us on this journey!

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Update on Sweet Little Mavis

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Update:   Mavis is doing well in her foster home recovering from her big operation for a slipped disk which left her in a lot of pain.  However, she has been suffering from recurring urine infections post op and is now on medication for allergies  as well, so she still really needs your help.

If you are able to support her operation and treatment costs which are now well in excess of £4,000 – please visit our JustGiving page, link below.

Any donation you can make will be gratefully received by us all – especially little Mavis who is being such a brave little girl.  It will be a long recovery for Mavis and we will keep you updated along the way.

Please consider donating towards this lovely little dog’s operation:  link below


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December 2021

COVID-19 – latest on Branch services

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This is the latest news on how Covid-19 is affecting our Branch services.

Last updated: 15th December 2021

This information will be updated as and when necessary, and any major changes to our services will be communicated via our social media channels as well.

Martlesham Animal Centre:

Our rehoming centre remains closed to the public, and we will continue to operate by appointment only for the foreseeable future.  This is so we are able to manage the number of people onsite at any one time and do our best to reduce the impact that the virus will have on the centre if our team are required to self-isolate.

As precautions have been increased by the government, in order to mitigate the risk of the new Omicron virus affecting our team, if you’re visiting us at the animal centre, we’re asking you and our team to continue wearing a face covering and to keep a safe distance from others, wherever possible, so that we can do our best to prevent our animal centre from being forced to close due to sickness/requirement to self-isolate.

If you’re looking to re-home an animal, please visit our website and call us on 0300 999 7321 if you see someone you are interested in adopting.

We are now able to accept animals from the public.  If you need to rehome your pet, please call the centre  on 0300 999 7321 to discuss how we can help.

If you have another animal related emergency, please call 0300 1234 999. Lines are manned between 7am and 10pm.

If you have found injured or unwell wildlife, please call the National RSPCA Control Centre on 0300 1234 999.

Our Vet Clinic:

Our clinic remains open so that we can continue to help animals in need however the following provisions will be in place to ensure we comply with COVID-Secure requirements and keep our staff and customers safe:

  • We will open the door no earlier than 11.30am, you must have arrived by 1pm in order to see a vet.
  • We require all clients to wear a face covering when attenting the clinic and during your consultation with the vet, unless medically exempt.
  • Clinic clients will continue to be allowed inside our waiting room, in limited numbers, to ensure we comply with social distancing (only one person per pet).
  • There are further waiting areas outside the Clinic (clients will be seen on a first come, first served basis). Please bear in mind if the weather is bad there is a limited sheltered waiting area.
  • For hygiene purposes there will only be a few chairs provided, if you require seating please notify one of the Clinic staff.
  • Our vet reserves the right to see clients in a specified areas outside the consultation room. This is both for the safety of our staff and clients.
  • Owners with pets on long term medications can order repeat prescriptions providing their pet has been seen by the vet within the last 6 months, these can now be collected from the Clinic between 12 – 1pm on Tues and Fri, we will only post out medications for patients who are shielding.
  • If your pet has not seen a vet in the last six months and you need medical treatment you will need to bring your pet to the clinic for a health check and examination
  • Wherever possible we encourage card/contactless payments.

Charity Shops

All 4 of our charity shops remain open.

From 30th November 2021, in England, face coverings must now be worn in shops. You are required to wear a face covering on entering any of our shops please and must keep it on until you leave unless you are exempt or have a reasonable excuse for removing it.

Thanks to the generosity of our supporters, our shops are receiving high volumes of donations. To help us manage our stock levels and storage spaces, please consider calling in advance to make sure the shop(s) have adequate storage space. The shops can be contacted on the below numbers:


Felixstowe Shop – 01394 275350

Reynolds Shop, Ipswich – 01473 714482

Stowmarket Shop – 01449 259036

Tacket Street Shop, Ipswich – 01473 253420


Financial donations:

We continue to be amazed and truly touched by the offers of support we have received in these difficult times, to help us make sure our animals remain safe and well.

For those supporters who wish to make a financial donation, and can do so, that would be the best way to help us right now. We will continue to have our day to day running costs and anticipate increased cost in the coming months. To make a donation online you can do so via our JustGiving page.

If you’d like to offer us long-term financial help, we have our Safe Haven animal pen sponsorship.

Any amount you are able to give will make a difference – thank you.

Our team:

We are taking the threat posed by COVID-19 extremely seriously.

We are closely monitoring the ongoing situation and will continue to follow advice from the UK Government. As always, the safety and wellbeing of our staff, volunteers, the public, and the animals in our care, is first and foremost.  We are taking all necessary steps to ensure we are able to protect their health and safety both now and in the future.

All staff members are being extra diligent in terms of self-care and personal hygiene and will self-isolate and call 111 if they experience symptoms or are pinged.

We are grateful to everyone for their patience and understanding at such a difficult time for us all.

Stay safe everyone.

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Christmas events raise over £2,000

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Our quartet of Christmas events raised a magnificent £2006.20 for animals in our care. Many thanks to everyone who supported them, including those who helped on the day and those who provided prizes and lovely cakes.

Our stall at the Bury Christmas lights on 18 November raised an excellent £98.29, with many thanks to Petra, Jane and Ben, as well as Sue and Helen.

Our well-established Christmas Fair at Holbrook on 27 November raised a truly awesome £1320.64. Many thanks to our Hon President Sue Southgate and her team for handling the refreshments and to everyone else who helped.

The next day we took our Christmas items and new goods to the Stowmarket Christmas Fair where Red Gables Wellbeing hub kindly gave us a stall for free. Many thanks to Ian and Gill and Sue for standing in the freezing cold. We raised an impressive £158.05.

Our final Christmas event this year was our new fair at Stowupland Village Hall on Saturday (11 December). This was the first time we’d organised an event in the area and although it was quieter than we’d hoped, we still raised £429.22. Many thanks to Kathy, Maggie and her husband, Ursula and Beverley for their help.

Thanks to Rosemary who baked and sold cupcakes and other scrumptious items at both Holbrook and Stowupland, and donated the profits to our animals. And thanks also to Denice who has made and sold her delicious jams and chutneys on behalf of the Branch.

One final, huge thank you to Jean and Geoffrey who supported the events, baked and turned out to help.

It’s difficult to underestimate the importance of our volunteers. Without you all, these events, from Christmas Fairs to store collections, simply would not be possible. You make such a difference – Thank you.

We haven’t finalised our events for 2022, but if you think you might like to help out in some way, please contact Kate at or on 07512 017016 or 01449 614057.

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