Branch News

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July 2020

COVID-19 – latest on Branch services

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This is the latest news on how Covid-19 is affecting our Branch services

Last updated: 02.07.2020

This information will be updated as and when necessary, and any major changes to our services will be communicated via our social media channels as well.


With limited capacity at this time, we are focusing our resources on the animals in our care.


Martlesham Animal Home:

Our animal rehoming centre at Martlesham remains closed to the public.

We are working on the COVID-19 Risk Assessments as required by the government.  As soon as these are in place and the animal centre is considered COVID-Secure, we will start allowing adopters back on site on an appointment only basis.  Further details will be made available in July.

We are continuing only taking in animals from the Inspectorate. If you have an emergency situation, please call 0300 1234 999.

If you have found injured or unwell wildlife, please call the National RSPCA Control Centre on 0300 1234 999.  We are unable to accept wildlife into the animal centre.


Our Vet Clinic:

On advice from our vets, our clinic at St Georges Street remains closed, however, we are working with the Barn vets to identify if and when a reduced service can begin and are working on the COVID-19 risk assessment in order to ensure the clinic is COVID-19 secure when services restart.

The following provisions are in place to help owners with pets in need of medication or veterinary treatment:

  • If your pet needs to see a vet, we have an arrangement with the Barn Vets. Please call the clinic to arrange an appointment on 01473 231972 on Tuesdays and Fridays between 11am – 1pm.
  • The Barn vets are now seeing clients who are due a six-monthly repeat prescription check, please follow the above process to arrange this.
  • Pets on long term medications can still order repeat prescriptions by calling 01473 231972 between 11am – 1pm on Tuesdays and Fridays and these will be posted to you. We will require payment in advance for these over the telephone.
  • We are sorry we cannot take on any new clients at present. If you are not a clinic client and have an emergency, please call 01473 231972 between the hours above or outside these hours call our Animal Centre on 0300 999 7321 or the National Emergency helpline 0300 1234 999.

Thank you for your cooperation and understanding.


Charity Shops

We are in the process of bringing back our shop managers so that they can start getting their shops ready for re-opening.  As with the animal centre, we are working on the COVID-19 Risks Assessments to ensure they are COVID-Secure. Further details will be made available in July.

If you have donations for us, thank you!  We would ask that you please keep hold of them until the turmoil has passed and our shops are open again.   We will need to make changes to how we receive and sort our donations and will publish updates as soon as we know more.

Financial donations:

We’ve been truly touched by the offers of support we’ve received in these difficult times, to help us make sure our animals remain safe and well.

For those supporters who wish to make a financial donation, and are in a position to do so, that would be the best way to help us right now. We will continue to have our day to day running costs and anticipate increased cost in the coming months. To make a donation online you can do so via our Virgin Money Giving page. If you’d like to offer us long-term financial help, we have our Safe Haven animal pen sponsorship. Any amount you are able to give will make a difference – thank you.

Our team:

We are taking the threat posed by Covid-19 extremely seriously.

We are closely monitoring the ongoing situation and will continue to follow advice from the UK Government. As always, the safety and wellbeing of our staff, volunteers, the public, and the animals in our care, is first and foremost, and we are taking all necessary steps to ensure we are able to protect their health and safety now and in the future.

We have also implemented the recommendations of Public Health England and will continue to ensure that all our animals are being well cared for at all times. All staff members are being extra diligent in terms of self-care and personal hygiene, and are encouraged to self-isolate and call 111 if they experience symptoms or come into contact with anyone they know or suspect may have the virus.


We are grateful to everyone for their patience and understanding at such a difficult time for us all – please keep an eye on this page for further information. Stay safe everyone.

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June 2020

Virtual pet show raises £340 for our animals

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Our newest event – a virtual pet show – raised £340.37 for animals in the care of our Martlesham animal centre.

Replacing our One Fun Day that was scheduled for Sunday 14 June, the on-line pet show attracted entries showing a range of much-loved pets, from dogs to cats and rats, horses, ferrets, guinea pigs and rabbits.

The class winners are:

Best Rescue – Rolo who was rescued from a puppy farm by RSPCA Southend and now visits hospitals as a Pets As Therapy dog. Runners up were Coco the cat and Mya the rabbit.

Sleeping beauty – the picture of ultimate relaxation was Cookie the cat, closely followed by two dogs, Jack and Buddy.

Golden Oldie was won by Winston the dog, a dapper old gentleman. Roly Poly Pudding the white rat and Aggy the welsh collie were runners up.

Perfectly Imperfect celebrated the imperfections we love so much and was won by a lovely dog called Leo. Milo the dog and Daisy the rabbit were runners up in this class.

Joie de Vivre showcased animals loving life and not afraid to show it and the winner was Margo a horse rolling for the sheer joy of it. Maebelle and JJ, both dogs, were the runners up.

Best Companion was possibly the most touching class, showing the special bond between animals and their human friends. It was won by Rosie the dog and her family, with two other dogs, Dobbie and Bindi, taking the runners up spots.

Winners and runners-up will receive a rosette and a certificate.

Many thanks to everyone who entered, especially those who gave over and above the £2 per entry donation, and to the judges who had such hard decisions, Zoe for the social media support and David Letts for designing the website entry page.

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April 2020

Coronavirus emergency appeal

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The outbreak of Covid-19 is leaving us seriously short of funding, with all four of our charity shops temporarily closed and fundraising events cancelled.

Despite this loss of income, we still have animals that need to be cared for every day. Please, please help us to help them by sending us money via our Virgin Giving Page. We are so grateful for every donation, however big or small, thank you.

You can also donate over the phone by calling our Animal Centre on 0300 999 7321 or by cheque, made payable to ‘RSPCA Suffolk East & Ipswich’, and posted to Martlesham Animal Centre, Mill Lane, Suffolk, IP12 4PD.

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